An IP PBX (Private branch Exchange) is a switchboard which uses Internet Protocol. It is a server which uses your internet connection to route all your incoming and outgoing calls. Promoting Call efficiency customers can get hold of the right person immediately. Routing calls can be based on any means clients choose – time, skills or hunting.
You can either use your existing internet connection, or we can assist you in setting up a Fibre or Wireless solution at your premises. Additional features of the PBX can be installed remotely with the click of a button. This means no costly call out fees when you want to make changes on your PBX
Not only can Real Office Automation offer clients a premium IP PBX solution, we can also provide the Internet Connection and Voice over Internet protocol (VoIP) solution to route your calls at significantly reduced rates.
Routing and IVR
Time based routing (night and weekend messages) and skills-based routing (messages to be distributed to the relevant people). An Interactive voice response (IVR) allows incoming calls to be controlled automatically, 24/7.
IP based infrastructure, because it works on your existing IT network; you only need a single network point for your computer and phone. Your extension is always where your computing device is.
No license costs – you pay a once off up-front fee. Lower operating costs with minimal hardware, remote support and a flat rate for all the features.
The software-based platform allows for seamless add-on features as well as standard features found on conventional PABXs. Asterisk grows with your business, giving your business local or remote extensions on or off site. Add users – even branches, to one IP PBX.
Cloud PBX or Hosted PBX is a cloud or hosted PBX solution. It is software based and completely replaces the traditional, hardware-based PBX.
Get all the feature rich functionality without the clutter of having an on premises PBX solution. Clients not only save on capital hardware costs but automatically get the reliability of having your telephony system in the cloud. Our Cloud based PBX platform is hosted at South Africa’s leading data Centre’s.
Manage your own Hosted PBX – A Cloud or hosted PBX solution includes full call reporting, billing reports and more.
Select a Hosted PBX solution that is suited to your business needs. Hosted PBX solutions are scalable and flexible giving you the agility to grow as your business grows.
Reduce Capex Spend
You not only save on capital on hardware costs but get the reliability of having your telephone system in the cloud.
Clients get all the feature rich functionality without the Clutter of having an on-site PBX solution. This software-based solution allows for fast and easy set up relative to an on-site PBX.